Privacy Policy
This privacy policy describes how Swiss Press Training collects, uses, and protects the personal data of users of our site and services. We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection law.
Information We Collect
We collect information you provide directly to us when you use our services. This includes:
Contact and Identification Information: When you register for a course, workshop, or seminar, or when you contact us, we may collect your name, professional title, organization, email address, phone number, and other contact details.
Registration and Account Information: Information related to your registration for training programs, participation details, and any user account you create on our online platform.
Payment and Transaction Information: Details necessary to process payments for our services, which may include billing address and payment method information. Please note that payment processing is handled by secure third-party services, and we do not store sensitive payment card details on our servers.
Correspondence: Any information you provide to us through communications, such as inquiries, feedback, or support requests.
We may also collect certain information automatically when you visit our site, including IP address, browser type, operating system, referring URLs, and usage data. This information is typically aggregated and used for site analytics to improve our service.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our training services, including:
To process your registration and enrollment in our courses and workshops.
To deliver the training services you have purchased.
To communicate with you regarding your participation, program updates, and service-related matters.
To process payments and manage your account.
To respond to your inquiries and provide customer support.
To improve our site, services, and course offerings based on user feedback and analytics.
To send you information about other training programs and services that may be of interest to you, where you have consented to receive such communications or where permitted by law.
To ensure the security and integrity of our site and services.
To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of the contract for the training services you have requested.
Consent: We may rely on your consent to process certain personal data, particularly for sending marketing communications. You have the right to withdraw your consent at any time.
Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services, preventing fraud, ensuring security, and for administrative purposes, provided these interests are not overridden by your data protection rights.
Legal Obligation: Processing may be necessary to comply with a legal obligation to which we are subject.
Data Sharing
We may share your personal data with trusted third parties who provide services to us and assist in operating our business, such as payment processors, IT service providers, hosting providers, and analytics services. These third parties are authorized to use your personal data only as necessary to provide these services to us and are required to protect your information.
We may also disclose your information if required by law, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose for which it is processed.
Your Data Protection Rights
Under GDPR and other applicable laws, you have certain rights regarding your personal data. These rights may include:
The right to access your personal data.
The right to request rectification of inaccurate or incomplete data.
The right to request the erasure of your personal data (in certain circumstances).
The right to restrict the processing of your personal data (in certain circumstances).
The right to object to the processing of your personal data (in certain circumstances, particularly for direct marketing).
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your data or to exercise any of your other rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can control the use of cookies through your browser settings. Please refer to our separate Cookie Policy (if available) or your browser's help section for more information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us by mail at:
Swiss Press Training
Uraniastrasse 30
Zurich, Zurich 8001
Switzerland